EXHAUST & COOLING FANS

The Warranty for exhaust and cooling (pedestal & wall fans) is handled by the place of purchase. This means if you have any problems regarding any of these products you will need to contact the place of purchase. For any product that has been hardwired / installed by an electrician you will be required to provide a valid electrical certificate as well as proof of purchase.

CEILING FANS

Choose from one of the below options depending on when your ceiling fan was purchased.

Please be aware that all ceiling fans will need to be installed by a licensed electrician who is able to provide a valid certificate of installation. This certificate is generally required when submitting a warranty claim, along with valid proof of purchase. Select your model below, which will then provide you with a warranty claim form link as well as the relevant warranty phone number.

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Eco Silent ceiling fan you will need to call 03 9765 2555 if in Victoria or 1800 817 754 if outside of Victoria. The warranty is handled on behalf of Fanco Australia by Brilliant Lighting.

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Infinity ceiling fan you will need to call 1300 552 255. The warranty is handled on behalf of Fanco Australia by Mercator.

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets and light fittings included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

All Urban 2 ABS Indoor/Outdoor ceiling fans come complete with a 3 year in-home warranty. Conditions apply.

If you need to submit a warranty claim for an Urban 2 ceiling fan you will need to call 1300 116 305. The warranty is handled on behalf of Fanco Australia by Aero DC.

All Urban 2 ceiling fans come complete with a 3 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Urban 2 ceiling fan you will need to call 1300 730 064 (Landline) or 02 8778 7500 (Mobile). The warranty is handled on behalf of Fanco Australia by Martec.

If Purchased on or before 30th April 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 3 years for motor replacement. Remote handsets included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM

If Purchased on or after 1st May 2023

The warranty period for this ceiling fan is 2 years for in home warranty and 6 years for motor replacement (upon product registration*). Remote handsets included in the ceiling fans original packaging have a 1 year replacement warranty only. For comprehensive information download the warranty statement below.

*Your product must be registered within 90 days of purchase. To register your product click here.

Click on the ‘Warranty Claim Form’ button below to submit your warranty claim form online or give us a call on 03 8658 9588.

WARRANTY CLAIM FORM