EXHAUST & COOLING FANS

The Warranty for exhaust and cooling (pedestal & wall fans) is handled by the place of purchase. This means if you have any problems regarding any of these products you will need to contact the place of purchase. For any product that has been hardwired / installed by an electrician you will be required to provide a valid electrical certificate as well as proof of purchase.

CEILING FANS

Please be aware that all ceiling fans will need to be installed by a licensed electrician who is able to provide a valid certificate of installation. This certificate is generally required when submitting a warranty claim, along with valid proof of purchase.

INSTALLATION MANUALS

Ceiling Fan Installation Manuals

Urban 2

Fanco Urban 2 Warranty Statement

All Urban 2 ceiling fans come complete with a 3 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Urban 2 ceiling fan you will need to call 1300 730 064. The warranty is handled on behalf of Fanco Australia by Martec.

All Urban 2 Models

Eco Silent DC

Fanco Eco Silent DC Warranty Statement

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Eco Silent ceiling fan you will need to call 03 9765 2555 if in Victoria or 1800 817 754 if outside of Victoria. The warranty is handled on behalf of Fanco Australia by Brilliant Lighting.

All Eco Silent Models

Infinity DC

Fanco Infinity DC Warranty Statement

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Infinity ceiling fan you will need to call 1300 552 255. The warranty is handled on behalf of Fanco Australia by Mercator.

All Infinity DC Models

Origin DC

Select Your Specific Product
(please carefully check your invoice provided from place of purchase for this):

ORIGIN

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Origin ceiling fan you will need to call 03 9765 2555 if in Victoria or 1800 817 754 if outside of Victoria. The warranty is handled on behalf of Fanco Australia by Brilliant Lighting.

ORIGIN

This fan comes complete with a 2 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Origin ceiling fan you will need to call 03 8658 9588. The warranty is handled by Fanco Australia.

Eco Breeze DC

Fanco Eco Breeze DC Warranty Statement

This fan comes complete with a 2 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for an Eco Breeze DC ceiling fan you will need to call 03 8658 9588. The warranty is handled by Fanco Australia.

All Eco Breeze DC Models

Wynd DC

Fanco Wynd DC Warranty Statement

This fan comes complete with a 2 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for a Wynd DC ceiling fan you will need to call 03 8658 9588. The warranty is handled by Fanco Australia.


Hugger Low Profile

Fanco Hugger Low Profile Warranty Statement

This fan comes complete with a 2 year limited in-home warranty followed by a 3 year repair and replacement warranty on the motor only. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for a Hugger Low Profile ceiling fan you will need to call 03 9765 2555 if in Victoria or 1800 817 754 if outside of Victoria. The warranty is handled on behalf of Fanco Australia by Brilliant Lighting.

All Hugger Low Profile Models

VENTO Ceiling Fans

Vento Ceiling Fans Warranty Statement

The Warranty for all Vento products sold in Australia are handled here by Fanco Australia.

Available Models for a Warranty Claim
(please carefully check your invoice provided from place of purchase for this):

Vento fans come complete with a 2 year limited in-home warranty. Controls and lights have a separate 12 month defect warranty. Conditions apply.

If you need to submit a warranty claim for a Vento ceiling fan you will need to call 03 8658 9588. The warranty is handled on behalf of Vento Fans by Fanco Australia.